Shipping policy
Shipping Policy
Thank you for shopping with us!
Order Processing
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Orders are processed within 1–3 business days.
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Orders are processed Monday through Friday (excluding public holidays).
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Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times:
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United States: 6–12 business days
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Canada: 7–14 business days
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United Kingdom: 5–10 business days
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Europe: 6–12 business days
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Australia & New Zealand: 7–14 business days
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Rest of the World: 7–20 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Delays
While we strive to deliver every order on time, unexpected delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are unable to guarantee changes once an order has entered processing.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team. We'll work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We're always happy to help.